Small, sealed, and worth carrying.
Every item fits in a cabinet inside the restroom bank, survives being handed under a door, and solves a problem someone is having at that exact second. A flat $2.00 concierge fee is added per request, not per item.
The reason people scan.
Long-haul arrivals and pre-meeting repair.
Highest margin category. Battery returns at any BC kiosk.
Impulse attach. Raises average order value roughly 40%.
Held pending review
Held back pending regulatory clearance in each jurisdiction.
This is the category most likely to be challenged in diligence, so here is the position.
Handing someone a painkiller is not the same as handing them a granola bar. Over-the-counter medicine sold through unattended or delivery channels is regulated unevenly across jurisdictions, generally requires sealed single-dose packaging with intact labelling, and carries product liability that a snack does not.
The build assumption is that pharmacy launches late, per jurisdiction, after counsel signs off — and that the business must be viable without it. Every projection on the pricing page excludes pharmacy revenue for that reason.
Nothing here is hard to source.
The difficulty was never the inventory. It was knowing which stall to walk to.